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Accessibility at the Canada School of Public Service

It is the School's ultimate goal to ensure increased accessibility as an employer and as a service provider for public service learners across Canada. This includes optimizing learning delivery modalities and leveraging virtual tools to enhance their learning experience.

Accessibility Plan 2023-2025

Accessibility Plan 2023-2025
The School's Accessibility Plan identifies 26 concrete actions to address the barriers identified through consultations. In implementing this plan, the School will collaborate with partners across the federal public service and develop a progress reporting framework to track and report on each action.

Feedback process

The School invites you to submit your comments, feedback, questions or concerns about its Accessibility Plan or any matter related to accessibility at the School. We welcome feedback by mail, telephone or email. You can also request an alternative format of the Accessibility Plan. Feedback received will be considered in preparing annual progress reports.

Submit feedback by phone or email

Feedback on the Canada School of Public Service Accessibility Plan or any matter related to accessibility can be addressed to:

Director, Employee Experience
Canada School of Public Service
373 Sussex Drive
Ottawa, Ontario  K1N 6Z2

Telephone: 1-866-703-9598 (toll free in Canada only)
Email: csps.accessibility-accessibilite.efpc@csps-efpc.gc.ca

An acknowledgement of receipt will automatically be sent to all incoming emails. Should you wish to speak directly with a member of the Employee Experience team, please provide a contact name. You can expect an answer to your email within 5 business days.

Submit feedback anonymously

Feedback on the Canada School of Public Service Accessibility Plan or any matter related to accessibility can also be submitted anonymously.

You are not required to provide any personal information when submitting this form. However, the School will not be able to reply to anonymous feedback.

Submit feedback anonymously

The School is committed to protecting the privacy rights of individuals, including safeguarding the confidentiality of information provided. All responses submitted anonymously through the feedback form will be handled in accordance with the Privacy Act.


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